​With new workplace safety expectations around mental health, many organisations have rushed to implement training, EAPs, and wellbeing initiatives — but without a clear system to connect them.​​

​

​At Our Minds at Work, we bring everything together through our Partner Ecosystem — a coordinated network of trusted specialists working within one integrated framework:

​

👉 Connect → Strengthen → Protect

​

✔ Early support and safe conversations
✔ Resilience and capability building
✔ Clear escalation pathways
✔ Psychosocial risk and compliance alignment

​

​Instead of managing multiple providers, you gain one integrated system designed to support your people and strengthen your workplace.

​

​One Partner. Many Specialists.

One Integrated Approach.​​

​

 Trainer Partners Role:

- Crisis support & escalation capability

 

Contribution:

• Recognise mental health distress and crisis

• Provide initial support

• Guide safe escalation and referral

​​

Framework Placement: CONNECT

 Trainer Partners Role:

- Physical safety & emergency preparedness

Contribution:

• First Aid and CPR capability

• Emergency response readiness

• Physical duty‑of‑care support

​​​​​

Framework Placement: CONNECT | PROTECT

Partner Role:

• Evidence-based clinical care beyond traditional EAP models

• Digital and in-person psychological and allied health services

• Accessible, flexible support for individuals and leaders

​

Contribution:

• Clinical escalation pathway beyond peer support (MHFAiders / Mindful Champions)

• Preventative psychology supporting early intervention

• Digital access to qualified psychologists (telehealth, flexible booking)

• Reduced barriers to support (time, location, availability)

• Leader wellbeing, performance, and decision-making support

• Strong clinical governance ensuring safe, ethical care​​

• ​

Framework Placement: CONNECT | STRENGTHEN | PROTECT (Primary)

​

​

🌿 OMAW Case Manager- The Connector Behind Your Workplace Support System

 

At Our Minds at Work, the Case Manager plays a critical role in ensuring your workplace support system is not just implemented — but actively working. They are the central point of coordination, oversight, and care across your organisation’s wellbeing and safety ecosystem.

 

🎯What is an OMAW Case Manager?

​

An OMAW Case Manager acts as your wellbeing administrator and system integrator — connecting people, partners, and processes to ensure support is:

​​

• Consistent

• Safe

• Structured

• Aligned to workplace expectations

 

They sit within your Connect → Strengthen → Protect framework, ensuring no part of your system operates in isolation.​​

Case Manager Brochure

​​

 Trainer Partners Role:

- Prevention & capability building
 

Contribution:

• Stress regulation and resilience skills

• Burnout and overload prevention

• Shared wellbeing language

​​

Framework Placement: STRENGTHEN

​Partner Role:

- Governance, risk & systems integration
 

Contribution:

• Psychosocial hazard identification

• Risk controls aligned to WHS Codes

• Governance and inspection readiness

 

Framework Placement: PROTECT

Partner Role:

- Delivery of specialised, skills-based training aligned to workplace needs

- Focus on practical, real-world capability — not just awareness

- Enhances how individuals respond, communicate, and regulate in the moment

 

Contribution:

• Builds everyday capability to manage challenging situations

• Strengthens communication, emotional regulation, and decision-making skills

• Supports leaders and teams to apply skills in real workplace scenarios

• Reinforces learning from MHFA, RFA, and other core programs

• Increases confidence in early intervention and peer support conversations

​

Framework Placement: CONNECT | STRENGTHEN | PROTECT