​With new workplace safety expectations around mental health, many organisations have rushed to implement training, EAPs, and wellbeing initiatives — but without a clear system to connect them.​​

​

​At Our Minds at Work, we bring everything together through our Partner Ecosystem — a coordinated network of trusted specialists working within one integrated framework:

​

👉 Connect → Strengthen → Protect

​

✔ Early support and safe conversations
✔ Resilience and capability building
✔ Clear escalation pathways
✔ Psychosocial risk and compliance alignment

​

​Instead of managing multiple providers, you gain one integrated system designed to support your people and strengthen your workplace.

​

​One Partner. Many Specialists.

One Integrated Approach.​​​​​​

 Trainer Partners Role:

- Crisis support & escalation capability

 

Contribution:

• Recognise mental health distress and crisis

• Provide initial support

• Guide safe escalation and referral

​​

Framework Placement: CONNECT

 

Workplaces need human response—not just policies. Most organisations already have:

• EAPs

• policies

• procedures

But when someone is struggling, what matters in the moment is:

 

“Does someone here know how to respond to me as a human?”

 

Mental health crises (panic attacks, suicidal thoughts, severe anxiety) often build over time.

MHFA helps people:

• recognise escalation

• respond calmly and safely

• reduce immediate risk

 

👉 It’s the equivalent of physical first aid—you don’t replace professionals, you stabilise and support until help is available.

 Trainer Partners Role:

- Physical safety & emergency preparedness

Contribution:

• First Aid and CPR capability

• Emergency response readiness

• Physical duty‑of‑care support

​​​​​

Framework Placement: CONNECT | PROTECT

​

Under Australian WHS laws:

• workplaces must provide adequate first aid equipment, facilities, and trained personnel

This includes:

• trained first aiders

• first aid kits

• clear response procedures

It creates safer workplaces and communities

When people are trained in first aid:

• response is faster and more confident

• injuries are managed more effectively

• overall safety culture improves

​

Emergencies happen without warning

In any workplace , situations like:

• cuts, burns, fractures

• choking or breathing difficulties

• heart attacks or cardiac arrest

can occur at any time.

​

👉 First aid ensures someone can act immediately, not wait helplessly.

Partner Role:

• Evidence-based clinical care beyond traditional EAP models

• Digital and in-person psychological and allied health services

• Accessible, flexible support for individuals and leaders

​

Contribution:

• Clinical escalation pathway beyond peer support (MHFAiders / Mindful Champions)

• Preventative psychology supporting early intervention

• Digital access to qualified psychologists (telehealth, flexible booking)

• Reduced barriers to support (time, location, availability)

• Leader wellbeing, performance, and decision-making support

• Strong clinical governance ensuring safe, ethical care​​

​

Framework Placement: CONNECT | STRENGTHEN | PROTECT (Primary)

​

​

🌿 OMAW Support Guide - The Connector Behind Your Workplace Support System

 

At Our Minds at Work, the Support GUide plays a critical role in ensuring your workplace support system is not just implemented — but actively working. They are the central point of coordination, oversight, and care across your organisation’s wellbeing and safety ecosystem.

​

🎯What is an OMAW Support Guide?

​

An OMAW Support Guide acts as your wellbeing administrator and system integrator — connecting people, partners, and processes to ensure support is:

​​

• Consistent

• Safe

• Structured

• Aligned to workplace expectations

 

They sit within your Connect → Strengthen → Protect framework, ensuring no part of your system operates in isolation.​​​​

​

​​

 Trainer Partners Role:

- Prevention & capability building
 

Contribution:

• Stress regulation and resilience skills

• Burnout and overload prevention

• Shared wellbeing language

​​

Framework Placement: STRENGTHEN

​

Prevention is a WHS expectation—not a

“nice to have”. 

Under SafeWork NSW psychosocial hazard guidance:

• employers must identify, assess, and control risks

• not just respond after harm occurs

​​

RFA supports this by:

• increasing awareness of psychosocial hazards

• embedding early intervention behaviours

• strengthening team-level support

 

​It normalises everyday conversations

Instead of waiting for “something serious enough,” RFA helps people say:

• “You don’t seem yourself lately—how are you going?”

• “What’s been building up for you?”

​

👉 These small conversations are what prevent bigger problems.​​

​Partner Role:

- Governance, risk & systems integration
 

Contribution:

• Psychosocial hazard identification

• Risk controls aligned to WHS Codes

• Governance and inspection readiness

 

Framework Placement: PROTECT

​

Prevention is now the expectation

It’s no longer enough to have:

• EAPs

• policies

• reactive support

​​

Organisations must show:

• proactive risk management

• systems that reduce harm before it occurs

For Leaders:

• understanding psychosocial hazards

• identifying risks in their team

• applying the risk management process

• having early, safe conversations

• implementing practical controls

For Teams:

• awareness of workplace risks

• how to raise concerns safely

• shared responsibility for culture

• everyday behaviours that reduce harm

​​

👉 These are not “people problems”—they are system of work risks.

Partner Role:

- Delivery of specialised, skills-based training aligned to workplace needs

- Focus on practical, real-world capability — not just awareness

- Enhances how individuals respond, communicate, and regulate in the moment

 

Contribution:

• Builds everyday capability to manage challenging situations

• Strengthens communication, emotional regulation, and decision-making skills

• Supports leaders and teams to apply skills in real workplace scenarios

• Reinforces learning from MHFA, RFA, and other core programs

• Increases confidence in early intervention and peer support conversations

​

Framework Placement: CONNECT | STRENGTHEN | PROTECT

​

A workplace where people are supported early, leaders are equipped, risks are managed proactively, compliance follows culture—not the other way around.