Privacy Policy**Our Minds At Work (OMAW)**Effective Date: [Insert Date]At Our Minds At Work (OMAW), privacy is more than compliance — it is part of our **People First Culture**.We believe psychological safety begins with trust. When you share your information with us, you are placing confidence in our care. We treat that responsibility seriously.This policy explains how we collect, use, protect, and respect your personal information in accordance with the **Privacy Act 1988 (Cth)** and the **Australian Privacy Principles (APPs)**.---## 1. Our Commitment to YouWe are committed to:* Collecting only what is necessary* Being transparent about how your information is used* Protecting your confidentiality* Never selling or trading your personal information* Creating safe systems that align with our workplace wellbeing valuesYour information is handled with the same care we advocate for in workplaces — respectfully, ethically, and responsibly.---## 2. What We Collect (And Why)We may collect personal information such as:* Name* Email address* Phone number* Organisation and role* Billing and payment details* Training attendance and certification records* Website usage data (cookies and analytics)For accredited programs (such as Mental Health First Aid), we collect only the information required for registration and certification.We do **not** collect sensitive health information unless voluntarily provided and directly relevant to delivering support or training.We do not ask for more than we genuinely need.---## 3. How We Collect InformationWe collect information when you:* Register for training or workshops* Enrol in programs (e.g. Mindful Champions)* Subscribe to updates* Download resources* Contact us* Engage as a partner organisationWe may also collect limited website analytics data to improve your experience.---## 4. How We Use Your InformationWe use your information to:* Deliver training and issue certifications* Provide resources and support materials* Communicate important updates* Strengthen workplace wellbeing initiatives* Meet accreditation and legal requirements* Improve our servicesIf you choose to receive marketing communications, you may unsubscribe at any time.We will never use your information in a way that undermines psychological safety.---## 5. Confidentiality in Training & Workplace SettingsBecause we operate in the mental health and psychosocial safety space, we are particularly mindful of confidentiality.OMAW:* Does not share participant disclosures from training environments* Encourages voluntary participation only* Protects workplace data provided for risk assessments* Works within ethical and professional boundariesWe promote safe conversations — not public disclosures.---## 6. Sharing InformationWe may share information only where necessary with:* Accredited training bodies (e.g. MHFA accreditation platforms)* Secure payment processors* Technology providers supporting our systems* Approved partner specialists within the OMAW ecosystemAll partners and providers are expected to uphold privacy and confidentiality standards aligned with our People First values.---## 7. Data SecurityWe take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, or disclosure.Security measures include:* Secure cloud-based platforms* Password-protected systems* Restricted internal access* Secure payment processingWe continuously review our systems to strengthen protection.---## 8. Access & TransparencyYou have the right to:* Request access to your information* Request corrections* Ask how your data is usedWe will respond respectfully and within a reasonable timeframe.Transparency builds trust — and trust builds psychologically safe workplaces.---## 9. Cookies & Website DataOur website may use cookies to:* Improve usability* Understand visitor engagement* Support responsible marketingYou can disable cookies via your browser settings at any time.---## 10. Concerns or ComplaintsIf you have concerns about your privacy, please contact us first so we can resolve the issue quickly and respectfully.If you are not satisfied, you may contact the Office of the Australian Information Commissioner (OAIC).---## 11. Contact Us**Our Minds At Work (OMAW)**📧 [info@ourmindsatwork.com.au](mailto:info@ourmindsatwork.com.au)📞 0492 243 307🌐 [www.ourmindsatwork.com.au](http://www.ourmindsatwork.com.au)---## Meta Description (People First Tone)OMAW’s Privacy Policy explains how we protect personal information with care, confidentiality and compliance aligned to our People First Culture.