HR Support Framework
OMAW helps you build a support framework that works in real life.
At Our Minds at Work, we help organisations create practical support systems that bring together:
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early support
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leader capability
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psychosocial awareness
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escalation clarity
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structured oversight
We do this through our Connect → Strengthen → Protect framework — so your organisation is not relying on isolated training, reactive responses, or one overwhelmed department.
This is not about replacing HR.
It is about supporting HR with a clearer structure around care, prevention, and protection.
Support People with Confidence
HR teams are often expected to hold culture, wellbeing, psychosocial safety, leadership support, and escalation pathways all at once.
But when support relies too heavily on one person or one team, the pressure builds quickly.
The OMAW HR Support Framework helps organisations create a clearer, safer, more sustainable support structure — so HR can strengthen people-first culture while protecting duty of care.
Connect → Strengthen → Protect
Talk to us about your workplace framework
When HR becomes the default for everything, support starts to break down
You want your people to feel supported.
You want leaders to respond well.
You want peer supporters and MHFAiders to have boundaries.
You want your organisation to meet its psychosocial responsibilities with confidence.
But in many workplaces:
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HR becomes the escalation point for every issue
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leaders are unsure how to support without overstepping
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peer support is informal and inconsistent
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wellbeing efforts sit beside compliance instead of working with it
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support depends on good people, not a clear system
That creates pressure for HR, confusion for teams, and risk for the organisation.
🤝CONNECT
Help people know where support starts
Create clarity around who people can talk to, what safe support looks like, and where human connection fits in the workplace.
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Mental Health First Aid
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Mindful Champions
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Peer support pathways
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First Aid & CPR
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Early response guidance
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Escalation and referral support
Outcome: People feel less alone, and HR is not the only doorway to support.
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People know where to go for help
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Trained responders for early support
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Safer conversations
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Clear escalation pathways
🧠STRENGTHEN
Build capability before problems escalate
Equip leaders and teams with the skills to respond early and effectively.
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Resilience First Aid
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RFast / resilience training
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Psychosocial hazards awareness training
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Leader capability workshops
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Communication and difficult conversation training
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Wellbeing skill-building programs
Outcome: Support becomes proactive, not reactive
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Reduced overload and burnout risk
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Better everyday coping skills
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Shared wellbeing language
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Stronger teams and leaders
🛡️PROTECT
Put structure around support
Ensure safe, consistent, and compliant support across your organisation.
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Psychosocial risk and systems support
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WHS-aligned wellbeing frameworks
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Governance & compliance
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Inspection & audit readiness
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Reporting and oversight
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Integrated wellbeing administration - OMAW
Outcome: HR is supported. Risk is reduced. Duty of care is clearer.
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Clear role boundaries
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Risk controls aligned to WHS expectations
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Better documentation and oversight
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Confidence for boards, leaders and regulators
What this means for HR
and People & Culture
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Less reliance on HR as the only support function
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Clearer boundaries for leaders and MHFAiders
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Earlier intervention across teams
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Stronger psychosocial safety capability
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More consistent and coordinated support
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Greater confidence in duty of care
When the structure is clear, HR can lead with confidence — not carry the load.
How we help you implement this
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Framework design and guidance
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Mental Health First Aid integration
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Resilience and prevention training
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Leadership and HR support pathways
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Peer support system structure (Mindful Champions)
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Ongoing support and review
Most workplaces don’t have a wellbeing problem…they have a structure problem
Without structure:
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Training sits in isolation
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HR carries escalation
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Leaders hesitate
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Support is inconsistent
With OMAW:
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Support is connected
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Roles are clear
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Early intervention happens
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Care and compliance work together
Let’s build a support system that works — for your people and your organisation
WHAT'S YOUR NEXT STEPS?
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Understand where you are. Take the quick Workplace Support Quiz and get your score.
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Explore what's possible. Book a conversation to walk through your current structure and where it can be strengthened.
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Get Clarity. Receive a personalised snapshot aligned to Connect → Strengthen → Protect